Breathe easy—we’re licensed and regulated.
We hope that you are thrilled with our service all of the time. But if you ever need to make a complaint, we have a transparent system in place to manage it fairly and effectively.
To report abuse or file a complaint, contact our support team using this form. If possible, they’ll resolve it directly and without delay. In some cases your complaint or report may need to be escalated to our compliance department for further investigation. They will work with customer support to settle your complaint with speed and clarity.
For more information about how we handle complaints, please see our policy.